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Dr. K's avatar

Sergei, You know I love your stuff. But I think you are missing a major aspect here that applies to worldwide health: people will run the system, any system, to maximize reimbursement. For example, there is nothing in the rules that says a person needs to be "suffering" from something to be paid if the diagnosis is legitimate. Heaven knows, the covid debacle showed that the government can decide to impact the lives of perfectly asymptomatic and well people by diagnosing them with a lab test. And the government did this to the tune of trillions of YOURS and MY dollars.

So if a health plan/medical practice reads the rules and says "if we can document this diagnosis using community standard tools we will make more money" this behavior is entirely to be expected. It is the behavior of all people in all circumstances for practical purposes.

I am a physician who has fought against many of these things for many years. I have worked in many countries and have discovered that the health cadence (e.g., number of visits for a diagnosis) is absolutely determined NOT by the disease but by the reimbursement for the disease. In EVERY case.

So it seems mildly disingenuous to now throw the book at United (and the others) for doing what could confidently be expected from a well run business. One can have many conversations about whether health care should be a business or whether it should be completely run by Florence Nightingales, but the fact that good businesspeople will use the rule sets they are given (setting aside any real fraud which does not seem the case here) to optimize things deserves less scorn than you attach here, I think.

But keep on piling on the HIT and H-AI vendors. That IS fraud and they deserve whatever you can find.

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